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Manager Operations Shore Excursions North America
Cynthia is responsible for the management and execution of shore excursion operations for North America, focusing on product development, operations analysis and staffing. Her career in the cruise industry began in 1998, when she held an onboard managerial position at Crystal Cruises. She later held several roles in the tourism industry, eventually joining the Intercruises North America team in 2011. Cynthia holds a Bachelor’s degree in Business Management from Seattle Pacific University.