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Global Port Operations: New Team, New Services

A new Global Port Operations Team, comprised of cruise port agency, crew, logistics and terminal experts, is now providing a comprehensive range of vessel and crew services in destinations around the world.  The team is led Robert Moroney, Global Port Operations Manager (pictured in the center), who is supported by  Miquel Biosca, Global Port Operations Business Development Manager and Nohemí Alcaucer Marti, Global Logistics Manager. 


Since 2005, Intercruises has been offering port agency, but following strong growth and consistent demand for a wider array of services, a dedicated team has been setup to offer a full catalog of port operation solutions, categorized as below:

  • Agency: A scale of services, ranging from standard legal representation and port agency coordination, to full general agency, including itinerary planning support and berth reservations
  • Crew: Services for onboard, embarking & disembarking crew, such as accommodation, transportation, visas & legal representation, medical care and tours
  • Logistics: Solutions for both commercial calls and dry-dock projects, including shipping, warehousing, transportation and customs brokerage
  • Terminal: Procurement and management of terminal related services, including security and luggage/stevedoring

Dry-docks and stevedoring are just two of the services being offered by the Global Port Operations Team. 


“This is the natural evolution of this service area and enables greater customization, with cruise lines able to select individual or multiple port operations services as per their requirements. A cruise line could contract us to manage a significant amount of their port operations worldwide, or may want us to focus on a specific service in one port. Overall it is about delivering a consistent, efficient and high quality service tailored to the needs of our cruise line partners.” Said Ramon Hurtado, Global Product & Operations Manager


For more information on Intercruises Port Operations, click here