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FULL TURNAROUND |
EMBARKING & DESEMBARKING SERVICES
- Meet and greet assistance
- Uniformed Staff
- Coach Transfer Services
- Private VIP Transfer Services
- Airport Porter Service
- Luggage Truck Services
- Disabled Transfer Assistance
- Pier Check -In Staffing
- Airport staffing assistance
- Pro active relationship with Port Authorities & Local Airports
- Lost luggage assistance and tracing 24 Hour Assistance
- Marketing Support and Brand Recognition
- Crew Transportation & Assistance
PORT BRANDING
- Consistent image at airport or pier
- Terminal decoration
- Terminal signage
- Signage in all pre and post hotels
- Welcome envelopes
- Strict uniform control
- Coach graphics
- Trained and welcoming staff with a high knowledge of your products and services
- Consistent service through all ports and destinations worldwide where we operate
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PRE & POST HOTELS |
- Hotel Reservations
- Meet and Greet Airport Assistance
- European Coach Tour Services
- Hotel Courtesy Assistance
- Branded Hospitality Desk
- Local Tour Guide Assistance
- Car Hire Reservations
- Extended Land Programs Tailor Made Private Arrangements
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SHORE EXCURSIONS |
- Varied shore excursion programme
- Modern air-conditioned motor coaches
- Tailor-made excursions to guest specification
- Local official multilingual tourist guides
- Sport & adventure tours
- Family excursions
- Cultural tours
- VIP and luxury tours
- Corporate & group/incentive excursions
- Golf tours & reservations
- Last minute booking facilities
- Local offices in all key destinations for 24 hour reservations
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PORT AGENCY SERVICES |
VESSELS
- Immigration
- Provisions
- Fresh water
- Luggage
- Cleaning
- Garbage collection
- Fuel
- Cleaning of fuel tanks
- Collection of oily waste
- Repairs
- Marpol certificates
- Medical assistance for crew & guests
UNLOADING OF GOODS AND FORK-LIFTS
- Unloading of goods
- Storage & delivery of goods
- Stevedores
- Cranes
PORT
- Berth requirements
- Customs clearance
- Luggage handling
- Legal & commercial representative
OTHER SERVICES
- Ships chandlers
- Security arrangements
- VIP services
- Mail & courier service
- Diving requirements
- Rental car & vans with or without driver
- Shuttle bus
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CREW HANDLING |
- Visas
- Hotel reservations
- Transfers
- Repatriation
- Crew excursion
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