"In 60 years of travelling at home and abroad, we have never dealt with a more considerate, more attentive and more effective exemplar of customer..."
Cruise Guests stranded in Barcelona due to stolen passport
Intercruises organised their hotels, tours during their extended stay in Barcelona, appointment at US consulate and travel to rejoin the ship. October 2011.
"Thank you for all of your hard work and support this last week. It has been crazy busy, but we've survived another storm together and..."
Milly Martin
Senior Director Guest Logistics, Carnival Cruise Line, August 2011. Quote in relation to operations on the US East Coast affected by Hurricane Irene